Search found 16 matches

by desne
16 Mar 2012, 20:59
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Our new Dandy (due out next Wednesday) also arrived today. I think this is the start of the new delivery method – if so, I'm pleased that we're not the only ones actually getting it decently early. No sign of a TNT Delivery label on the envelope, of course!
by desne
15 Mar 2012, 21:09
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

You're right, Lew – sorry, I didn't read my own post back properly! Oddly enough, i got another Dandy today – the same one I received on Saturday. That one had no 'TNT Mail' sticker on the front, but this one did. I assume the earlier one was sent direct because of my complaint last week, so there's ...
by desne
15 Mar 2012, 10:52
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

I do feel your pain, AndyB. This is why I complained, as it went on for months and months and it seemed really unacceptable, given the claim that subscribers get the comic before it goes into the shops, that it was always so late – particularly as kids who subscribe wouldn't understand why. I have ...
by desne
06 Mar 2012, 12:28
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Ironically, our Beano arrived on Saturday (as usual) with Dandy and Beanomax yesterday (Monday). This is the earliest for a month! Fingers crossed the new delivery procedure should make this a thing of the past for us all…
by desne
05 Mar 2012, 10:43
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Well – cautious optimism time – but it seems complaining may have done the trick on this occasion. I've just received this email from a bigwig in the DCT subs department:

'I had hoped that our previous investigations via Royal Mail, and our tracking of your deliveries had resolved your delivery ...
by desne
04 Mar 2012, 18:57
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Thanks AndyB, I wasn't aware of that… but it just makes me more confused than ever. I don't see what Royal Mail would have to gain by receiving The Beano, Dandy and Beanomax all on a Friday but only delivering one on a Saturday and keeping the rest back for up to a week – but then, I can't imagine ...
by desne
04 Mar 2012, 10:52
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Perhaps I'm being naive and don't understand the delivery process (although I do work for a magazine publisher myself and know the absolute stink that would be kicked up if our stuff consistently arrived late), but surely they can do something to force TNT to do their jobs properly? Just threatening ...
by desne
02 Mar 2012, 10:05
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Lew's right, the subscription people have always been really helpful and cooperative on the numerous occasions I've brought this to their attention. I just think they're completely at a loss as to what to do. So far they've tried tracking the mail and sending it in a plain wrapper (in case the ...
by desne
01 Mar 2012, 17:12
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

I'm starting to think you're right, Digifiend, but DC Thomson are trying to sort it out – not that they seem to have any more idea than we do why it's happening. As others on the forum have acknowledged similar problems, however, it looks as though it's not actually our sub but a general delivery ...
by desne
01 Mar 2012, 10:00
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Well, this week's worse than ever – Thursday's post has arrived and still no sign of this week's issue. I hate to go on about it but it's driving us all potty! We'll have to go and buy it again as only one local shop stocks it and if they run out while we're waiting for our sub to arrive, we'll ...
by desne
24 Feb 2012, 22:21
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Hi all, thanks so much for all your replies – it's been really helpful. At least I know it's not just us who have had this problem! I think the powers that be at DCT have had a look at this thread too so hopefully they might be able to discover why the delivery is so erratic. It's fine with The ...
by desne
21 Feb 2012, 20:38
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

It's interesting that you say that Andy as DCT's original line was to blame TNT but they backtracked a bit when they realised The Beano was arriving on time and it was only affecting The Dandy. Whether this is true or not I don't know but they did tell me at one point that some postmen had been ...
by desne
21 Feb 2012, 17:30
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Re: Opinions sought: Dandy subscription problems

Thanks, Peter and Lew – it's helpful to know that. I don't really mind it being a day or two late but a week is ridiculous and totally inexplicable when The Beano arrives week after week on the Saturday before publication, regular as clockwork. As I said, we're all baffled. It's the apparent ...
by desne
21 Feb 2012, 14:22
Forum: Dandy
Topic: Opinions sought: Dandy subscription problems
Replies: 41
Views: 22002

Opinions sought: Dandy subscription problems

Hi all, I just wondered what other people's experiences of subscribing to The Dandy have been? We've taken out two subs, one late in 2010 and then again last autumn, but on both occasions the arrival day varied wildly from the Saturday before it goes into the shops (which is when The Beano also ...
by desne
09 Feb 2012, 11:14
Forum: Dandy
Topic: This weeks Dandy
Replies: 896
Views: 298532

Re: This weeks Dandy

From what I was told by a bigwig at D C Thomson (been having a lot of delivery issues so have been in contact with them a lot !) this week's Dandy is a double issue 'to coincide with the half-term school holiday'. Apparently this will now be a regular thing with another special at Easter (March 31st ...